Constituent Identity Management for Municipalities (Customer IAM) Webinar

Date: April 11th | Time: 1:00 p.m. - 2:00 p.m. EST

Unleashing Efficiency in Municipal Services

Bill Boudreaux

Leads municipal IT innovations to enhance citizen services through technology.

About the Webinar

Embark on a transformative journey with our webinar on Constituent Identity Management. Join our discussion featuring:

Discover key strategies to enhance ease of use authentication, Single Sign On (SSO), Multifactor Authentication (MFA), and more, optimizing your constituents' access to municipal applications and services.

Chief Technology Officer
City of Rochester

Account Executive
LoginRadius

Kevin Bock

Expert in identity and access management, providing practical solutions for modern challenges.

What you will learn

Centralized Account Management:

Simplify access with one login for multiple City services.
Eliminate the need for separate accounts for water bills, recreation, trade licensing, and more.

Self-Service Account Management:

Streamline processes with one email address for sign-up and password management.
Reduce support interactions through unified account management.

Enhanced Trust & Security:

Strengthen security measures with services centralized under LoginRadius/One Stop ROC.
Easily identify valid services by authenticating through One Stop ROC

Consistent Branding:

Fortify the cityofrochester.gov brand by using One Stop ROC.
Align branding as we transition to the new website.

Centralized Information Repository:

Break down siloes by gathering user information centrally in Loginradius.
Explore the potential of sharing information among different services.

Personalized Content:

Leverage a unified account for personalized content.
Aggregate and display content centrally and conveniently for users

Constituent Identity Management for Municipalities (Customer IAM) Webinar